Your privacy matters to us.

LUMNIX Global respects your privacy. We are committed to handling your personal information in a clear, careful, and responsible way.

This policy applies to information collected through our website, contact forms, email communication, quotation requests, and business inquiries related to our packaging products and services.

Information we collect

We may collect information that you choose to provide when contacting us or requesting a quotation.

• Your name and company name
• Email address and contact details
• Product information and packaging requirements
• Order quantity, material preferences, and customization needs
• Messages, artwork files, reference images, or other details you send to us

How we use your information

We use the information you provide to respond to inquiries, prepare quotations, recommend suitable packaging solutions, process communication, and improve our products and services.

We may also use your information to follow up on requests, confirm project details, arrange production discussions, or provide customer support.

How we protect your information

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure.

Access to customer information is limited to people who need it for business communication, quotation preparation, order support, or service improvement.

Sharing of information

We do not sell your personal information.

We may share necessary information with trusted service providers, production partners, logistics providers, or technical service providers only when needed to support your inquiry, quotation, order, or website operation.

Cookies and website data

Our website may use cookies or similar technologies to improve browsing experience, understand website performance, and support basic site functions.

You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Your choices

You may contact us to request access, correction, or deletion of your personal information, subject to applicable business, legal, or recordkeeping requirements.

You may also ask us to stop using your information for further communication where applicable.

Policy updates

We may update this Privacy Policy from time to time. When we make changes, we will update the date shown at the top of this page.

We encourage you to review this page periodically to understand how we protect your information.

Contact us

If you have questions about this Privacy Policy or how your information is handled, you can contact us by email.